Tuesday 18 September 2012

BUSINESS REALITY
KNOW YOUR STAKEHOLDER
It is of no use to put all your effort in trying to put together an ad of 24 seconds, and yet you do not know, who your target audience is. It is also going to be an embarrassing moment when you call your major clients with the tittle “dear client”. It might also cause your organisation’s image, to actually turn into a bad image, when you do not even know about the environment surrounding your organisation. Stakeholders are the key to effective dialogue, but who are they and how do you ensure their involvement depends on you knowing them. And it is wise to know all your stakeholders.

Picture:a company satkeholders,each represented by a clour

“A good starting point for identifying your stakeholders is to ask the following basic questions. This is often best done with a third party who is not only independent but will also have experience of stakeholder identification” http://www.smalltalk.org.uk





Picture:different stakeholders in a company

• Who is directly responsible for decisions on the issues?
• Who is influential in the area, community and organisation?
• Who will be affected by any decisions on the issue?
• Who holds positions of responsibility in stake-holding organisations?
• Who can promote a decision providing they are involved? (Enablers)

18 comments:

  1. stakeholder?shareholder? please help i am just a liltle bit confused.

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    1. stakeholder:member or system who affects or can be affected by an organization's actions ...we usauly call them clients,and they are internal and external stakeholders


      A shareholder is an individual or institution (including a corporation) that legally owns any part of a share in an organisation

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  2. Yes I agree that you need to know your stakeholders in order not to generalise and in oder to know who you are dealing wih to be able to maintain the mutual relationship.

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  3. Knowing your stakeholder is exactly the right direction that points you in the right way to know who it is exactly you are dealing with is. Stakeholders are a big part of an organisation or a company.

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    1. i thank you Langa,yes Stakeholders are a big part of an organisation or a company.

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  4. Companies can only succeed if they can know who they wana reach.therefore it's very vital for them to do a deep research of thier clients.

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    1. i point out something from you "do a deep research of thier clients" wow!

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  5. How do you go about knowing your stakeholders

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    1. As luckey said you need to "do a deep research of thier clients"

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  6. Knowing your stakeholders is important because in public relations general public does not exist.

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    1. thank you for reminding us that in public relations general public does not exist.

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  7. knowing our stakeholders is very vital because we need to know what kind of people we are dealing with so that we can cater for all their needs

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    1. i like the fact that you pointed out "so that we can cater for all their needs"

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  8. i agree with everyone that stakeholders are the big rol;e in a company because they are the once who bring growth and income without them the company will not succeed

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    1. the fact that we should know them,will also help us not to cause any complications

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  9. Yes it is important as an organisation to know its stakeholders and understand ways which can help the organisation to meet the need of the stakeholders. Knowing stakeholders increases good chances of having a good relationship with the target audience.

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    1. thank you for reminding us that "Knowing stakeholders increases good chances of having a good relationship with the target audience"

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